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Transparency in logistics: shipment tracking and transparent fixed prices for booked services thanks to the innovative SpediFux transport platform
Where is your shipment located? When will your shipment be delivered? What is the current status of your shipment? Or would you like to receive proof of delivery for the transport? You will receive an answer to all these questions with the help of the comprehensive SpediFux tracking system.
Transparency in logistics is indispensable these days. Automated order confirmation, shipment tracking and proof of delivery to the recipient are just some of the innovative possibilities with your SpediFux registration. With SpediFux, you also have the option of adjusting the information density precisely to your needs.
Transparency in logistics: Find out here how you can use SpediFux to keep the status of your shipment under control at all times thanks to transparent transport steps and thus optimize time management for logistics and (customer) service.
Over 75 million items were sent by B2C members of the Swiss Retail Association in 2023 alone. No wonder: thanks to online shopping, the desired goods can be ordered and paid for in just a few clicks.
However, not only the ordering process, but also the current status of the shipment is an important touchpoint in the customer journey and the tracking of deliveries has therefore long been an integral part of the digital age.
Instead of spending hours on hold on the service hotlines to find out about the delivery status of their shipment, customers receive automatic and proactive notifications about the progress and delivery of their shipment.
Transparent transport solutions can also streamline logistics processes. With shipment tracking, you can keep an eye on your shipments at all times and are always up to date:
- Confirmation of the order
- Information about the shipment progress
- Delivery by signed delivery bill
- Proactive status message about the transport progress by e-mail (individually adjustable)
The automated processes save your company time and money.
The fact is that knowing where a shipment is located creates a basis of trust between companies and their customers and strengthens customer relationships in the long term. Tracking shipments simplifies logistics processes for companies and e-commerce retailers.
Tracking in logistics is an efficient and cost-effective solution for obtaining proof of delivery of a shipment during transportation. The way it works is simple: machine-readable labels with a QR code on the consignments allow the current consignment status to be called up at any time using the tracking number, also known as the consignment number, .
You can call up the delivery status of your consignments in real time via an individual tracking link. Information such as confirmation of dispatch and handover of the shipment to the transport service provider through to determining the current status of the delivery, the time of delivery and finally acceptance of the shipment (with signature) by the recipient can be viewed by you around the clock.
Has a delivery been delayed or has a shipment not reached the recipient? No problem: simply log into your user account on the SpediFux website and click on the tracking link. Thanks to regular updates of the consignment data, you are always informed about the current status and can answer customer queries quickly.
Your customers also benefit from tracking: on the one hand, your customers receive automatic notifications about the shipment and delivery status of the consignment, if desired. You can also use the shipment tracking function on the SpediFux website to independently check the status of the delivery using the tracking number.
The individual transport solutions offered by smart SpediFux tracking are a major advantage for companies. Tracking covers all transport steps via the delivery status, such as order confirmation, shipment progress, proactive information via automated e-mail and signed delivery bill or depot photo on delivery.
If you require additional services such as scheduled shipments, dangerous goods shipments, exchange of loading equipment or transport insurance, you can use the practical SpediFux price calculator tool to quickly and easily determine the rates for the desired additional services via the website.
Thanks to SpediFux's transparent pricing, you do not have to expect any hidden costs such as fuel surcharges, tolls and congestion surcharges - this is unique in Switzerland and an opportunity for your company to offer your customers even more transparency.
In addition to individual transport solutions and transparent prices, customer service via the SpediFux telephone service is a further added value for companies and customers:
Do you have questions about your shipments, do you need help registering for a SpediFux user account or do you want to book a shipment? At SpediFux you will receive personal support. You can reach customer service from Monday to Friday between 07:30 and 12:00 and between 13:00 and 17:30.
Another plus point is the fast transport booking: if you want to order a shipment, you can make a transport booking within a few seconds.
As a registered customer on the platform, you need less than 30 seconds to book your transport.
SpediFux's digital transport platform gives you the simplest way to place your shipments in Switzerland and Liechtenstein. You are also able to inform your customers in advance about the progress of the shipment and the expected transportation costs. SpediFux uses one of the largest transport networks in Switzerland and thus offers an absolutely reliable and sustainable transport service.
Curious? We look forward to hearing from you!
SpediFux is the smart digital transport company for Switzerland & Liechtenstein. Freight forwarding, whether it's boxes, general cargo, or pallets. Easy to use, reliable processing, guaranteed price.
