These 6 points characterize a reputable transport company

Countless letters, parcels, goods and merchandise are transported from A to B every day. They are handled by numerous transport companies in the logistics and transportation sector. Given this wide range of services, it is important to use a reputable company.

Find the right transport company

If private or business goods need to be transported efficiently and safely, this requires a professional service provider. If goods are to be transported that belong to the bulky goods category, this is usually associated with a surcharge.

Transport companies often offer favorable rates for this. As this usually also includes smaller and lighter parcels, it is worth comparing prices.

The characteristics of a good transport company

The market for non-contracted loads - also known as the spot market - has developed rapidly. More than 70 percent of all freight on the freight exchange comes from freight forwarders and freight companies.

Your advantages when working with a transport company

Working with a reputable and reliable transport company offers you numerous advantages. The period of validity and range of services of a contract with a transport company do not just cover the transportation of goods. The organization of the entire transport process is included. This includes, among other things

• Checking the condition of the load
• Checking the packaging quality
• Processing the documents associated with the freight order
• Conclusion of the respective freight contract
• Cargo delivery to the carrier
• Handling of any customs formalities
• Transportation of the load
• Safekeeping and storage of goods
• Collection of the notified goods to be transported

What does a good transport company look like?

Before you decide to work with a particular transport company, it is always worth checking the profile of the provider in question. A transparent presentation of the services and contact details should be provided as a minimum.

What should you consider when choosing a transport company?

A great deal of experience is a decisive advantage in the industry. Transport companies with many years of professional experience have extensive knowledge in the areas of transportation/forwarding and customs. They also know the market conditions.

At SpediFux, we are able to provide you with a complete sense of security. Our extensive know-how helps to avoid many unforeseen situations in advance.

As an experienced service provider, we offer a wide range of services that provide you as a private or business customer with the right delivery option for every product. We not only enable you to transport your goods by road, but also by environmentally friendly rail.

We are similarly flexible when it comes to the type of goods we transport. We work together with partners for the transportation of certain goods. Of course, there are some prohibited goods that are excluded from shipping.

The search for the right transport company

As the sender, it is your responsibility to ensure that goods reach the recipient. It is of secondary importance whether the shipment is for commercial or private purposes.

The parcel, goods, merchandise or entire truckloads must arrive at the right place at the right time. Above all, they must reach the recipient in the desired quality.

A logistics chain can only mesh like a cog in a wheel if you have the right partners such as transport companies or forwarding agents on hand to support you in your daily tasks.

If - as is all too often the case in practice - there is a need for improvement in precisely this area, customer complaints about late or faulty deliveries are inevitable. In the worst case, the customer then threatens to back out.

Avoid annoyance and customer dissatisfaction

The demands that logistics managers and shippers place on the respective transport company depend on their needs. They therefore vary. While one company focuses on mass transportation, others place great importance on the individual transportation of different goods or groups of goods. Do you need to transport sensitive goods particularly carefully or do you focus on delivery times (keyword: just in time)?

In addition, there are national and international transports and shipments to handle. As you can see, at first glance it seems almost hopeless to find a scheme that allows you to choose the transport company that meets your individual needs at all times.

We have compiled a small list of questions for you below. It covers most of the issues and makes it easier for you to make a fairly narrow pre-selection in your search for a transport company.

• What general conditions does the transport company have to fulfill?
• Do you deliver goods abroad, or are you more nationally oriented?
• Do you ship goods that have special transportation requirements due to their size, weight, shape or nature?

Other important questions when searching for a transport company

While private individuals usually send parcels in the usual dimensions and weight classes as well as letters, the situation can be quite different for commercial shippers.

In this case, we recommend asking yourself a few general questions in advance. These include the type of goods or the possible delivery frequencies. Delivery times and insurance for the transported goods should also be taken into account.

• Type of goods: Do you primarily need part or full loads or general cargo to leave the yard? Distribution companies that operate hubs are often the appropriate solution, especially for general cargo deliveries.
• What are the delivery frequencies and cycle times? The answer is particularly important for just-in-time deliveries.
• Liability and insurance cover: Avoid misunderstandings and disputes by asking carefully and, if necessary, by making appropriate contractual arrangements.
• How quickly can I be informed about transport losses or errors on the part of the transport company?
• Term of the goods: If you require guaranteed commitments, these should be defined as precisely as possible. In addition, write down corresponding contractual penalties in the contract. If guaranteed delivery times do not play such an important role, you can save money in this area. Transport companies pay dearly for such guarantees.
• What about protection against theft, burglary or fire, is temporary storage of your goods necessary?

If you are shipping abroad, the following two points are important for you. This applies in particular to deliveries outside the EU:

• Does the transport company have the relevant experience and expertise? If it works with partner companies there, it is advisable to find out about their references in the destination country.
• Are you planning to expand your markets in the near future? Then references are not only relevant in one country, but for an entire geographical region.

Your product portfolio: What special requirements are associated with it?

• Foodstuffs, high-quality technical equipment or hazardous goods place special demands on transportation. In this case, the transport company should provide appropriate references.
• Do you or your customer need to be informed about the exact progress of the shipment? In this case, Track & Trace must be explicitly agreed. You should also have the accuracy of the information guaranteed.
• Do you need special services such as express or special transportation?
• Do you often transport unusual goods? Not every transport company has the necessary equipment or the required expertise.

Good and safe transportation with SpediFux

SpediFux offers you intelligent, clever and economical transportation solutions. Place your order on our portal with just a few clicks. Not only can you select pick-up and delivery times to suit your needs. The freight and the associated requirements can also be entered quickly and easily.

Transparency and customer satisfaction are important to us. That's why SpediFux displays all order information with a history in a simple and clear way, and you can keep an eye on your deliveries at all times. Do you have any questions? Please contact us. We look forward to hearing from you!

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